Be Still Candle
Product code: 0
Product code: 0
Standard UK & Channel Isles Delivery - FREE
On orders over £60
Standard UK & Channel Isles delivery on orders over £60 - FREE.
For orders under £60 - £3.95.
We use Royal Mail’s Tracked service for all our standard UK & CI orders.
When your order’s been despatched, we’ll send you an email with your tracking link. You’ll have the option to sign up to text message delivery updates from your parcel’s tracking page. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).
Next Day UK Delivery - £6.00
Order by 2pm Monday to Friday
Order by 2pm Monday to Friday to receive your Seasalt order the very next working day (excluding Bank Holiday weekends).
Please note any orders placed after 2pm on a Friday or over a Bank Holiday weekend will be despatched on the next working day.
Unfortunately next day delivery isn’t available to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and remote parts of Scotland.
When your order’s been despatched, we’ll send you an email with your tracking link. You’ll have the option to sign up to text message delivery updates from your parcel’s tracking page.
Click & Collect: Seasalt Shops - FREE
3 - 5 working days
To choose Click & Collect as your delivery option:
CollectPlus - £5.50
2 - 4 working days
To choose CollectPlus as your delivery option:
International - Worldwide Delivery
Please change your shipping country
Before shopping with International delivery, please use the ‘Ship to' dropdown to select your shipping country (located top right of the page on desktop or in the mobile menu).
For more information on international delivery, please change your shipping country and visit the delivery page.
CUSTOMS AND DUTIES
Tax and duty is handled by our fulfilment partner, Global-e. Please change your shipping country and visit the delivery page for more information.
As all orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches your chosen shipping country.
You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs.
We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on your shipping country. Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your shipping country’s customs office for more information before placing your order.
How To Pay
Completely secure payments
You can pay online in a completely secure environment, we accept payment by all major credit or debit cards, PayPal and Klarna.
If you pay by debit or credit card, your card details are processed by Adyen, an accredited payment service provider. Adyen, PayPal and Klarna protect your payment details from interception because they scramble (or encrypt) the details before they are sent from your computer to theirs.
For international payments, we have partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Seasalt products to over 100 destinations worldwide! For more information, please change your shipping country and visit the ‘How To Pay’ section of the Delivery page.
To pay for your order with a Seasalt Gift Card, select ‘Redeem a Gift Card’ at the Review & Pay stage of checkout and the value will automatically be deducted from the overall cost of your order.
Gift cards can only be redeemed on UK & Channel Isles purchases via our website, in Seasalt shops or over the phone with our Customer Services team. They cannot be redeemed in our Clonakilty shop or on international purchases.
You can check the amount on your Gift Card by visiting our Check Your Gift Card Balance page, during the Review & Pay stage at checkout, asking in a Seasalt shop or by contacting our Customer Services team.
Free UK Returns
'No quibbles' returns policy
If you have bought (or received!) an item and it’s not quite right, don’t worry, we've got a 'no quibbles' returns policy. You have 28 days from the day you receive your purchases to return your items.
CHRISTMAS EXTENDED RETURNS
All purchases from the 1st October 2023 until the 24th December 2023 can be returned until the 21st January 2024 (from the 25th December 2023, purchases will fall into our normal 28 days Returns policy).
UK returns are free. For more information please visit our Returns page.
OUR RETURNS JUST GOT GREENER
As part of our promise to reach carbon net zero by 2040, we’re switching to online returns. This means you’ll no longer receive a paper returns slip in your parcel. You can return your items quickly and easily with our UK returns portal. For more information please see our Returns page.
Proof of purchase required. This does not affect your statutory rights.