FREE STANDARD DELIVERY TO UK & CHANNEL ISLES
on all orders over £50 • 3-5 working days
FREE RETURNS ON ALL UK ORDERS
28 day ‘no quibbles’ returns policy
Standard UK & Channel Isles Delivery - FREE
On orders over £50
Standard UK & Channel Isles delivery on orders over £50 - FREE.
For orders under £50 - £3.50.
We use Royal Mail’s Tracked service for all our standard UK & CI orders.
When your order’s been dispatched, we'll send you a confirmation email with your tracking number. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).
Order by 2pm Monday to Friday to receive your Seasalt order the very next working day (excluding Bank Holiday weekends).
Please note any orders placed after 2pm on a Friday or over a Bank Holiday weekend will be despatched on the next working day.
Unfortunately next day delivery isn’t available to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and remote parts of Scotland.
You can track your order by following the link in your despatch confirmation email.
DPD
Click & Collect: Seasalt Shops - FREE
3 - 5 working days
To choose Click & Collect as your delivery option:
International - Worldwide Delivery
Please change your shipping country
Before shopping with International delivery, please use the ‘Ship to' dropdown to select your shipping country (located top right of the page on desktop or in the mobile menu).
For more information on international delivery, please change your shipping country and visit the delivery page.
CUSTOMS AND DUTIES
Tax and duty is handled by our fulfilment partner, Global-e. Please change your shipping country and visit the delivery page for more information.
As all orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches your chosen shipping country.
You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs.
We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on your shipping country. Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your shipping country’s customs office for more information before placing your order.
How To Pay
Completely secure payments
You can pay online in a completely secure environment, we accept payment by all major credit or debit cards and PayPal.
If you pay by debit or credit card, your card details are processed by Adyen, an accredited payment service provider. Both Adyen and PayPal protect your payment details from interception because they scramble (or encrypt) the details before they are sent from your computer to theirs. Find out more.
For international payments, we have partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Seasalt products to over 100 destinations worldwide! For more information, please change your shipping country and visit the ‘How To Pay’ section of the Delivery page.
GIFT CARDS
To pay for your order with a Seasalt Gift Card, select ‘Redeem a Gift Card’ at the Review & Pay stage of checkout and the value will automatically be deducted from the overall cost of your order.
Gift cards can only be redeemed on UK & Channel Isles purchases via our website, in Seasalt shops or over the phone with our Customer Services team. They cannot be redeemed in our Clonakilty shop or on international purchases.
You can check the amount on your Gift Card by visiting our Check Your Gift Card Balance page, during the Review & Pay stage at checkout, asking in a Seasalt shop or by contacting our Customer Services team.
Free UK Returns
28 day 'no quibbles' returns policy
If you have bought (or received!) an item an it’s not quite right, don’t worry, we've got a 'no quibbles' returns policy.
You have 28 days to return your items (please note, purchases between the 1st March 2020 and the 7th June 2021 are still entitled to our previously extended returns period of 6 months).
Proof of purchase required. This does not affect your statutory rights.
Take a look at our FAQs or call Sophie Cotton and her friendly Customer Service team in Cornwall.
