100% of the wool used in our collections is to be certified by the Responsible Wool Standard by the end of 2024.
The Responsible Wool Standard (RWS) describes and independently certifies animal welfare and land management practices in wool production and tracks the certified material from farm to final product.
EU Delivery
Fully tracked
Delivery options and shipping times specific to your country will be displayed at the checkout.
EU orders are fully tracked and are sent via our fulfilment partner, Global-e. Please note we cannot deliver to international PO boxes, Army Post Office or Fleet Post Office addresses.
Before shopping with EU delivery, please select your country from the ‘ship to' dropdown (located top right of the page on desktop or in the mobile menu).
When your order’s on its way, we'll send you an email with your tracking number. You can also track your order on your Seasalt Account page. Deliveries can take a little longer at busy times.
Delivery options and shipping times specific to your country will be displayed at the checkout.
Non-EU orders are fully tracked and are sent via our fulfilment partner, Global-e. Please note we cannot deliver to international PO boxes, Army Post Office or Fleet Post Office addresses.
Before shopping with Non-EU delivery, please select your country from the ‘ship to' dropdown (located top right of the page on desktop or in the mobile menu).
When your order’s on its way, we'll send you an email with your tracking number. You can also track your order on your Seasalt Account page. Deliveries can take a little longer at busy times.
Delivery options and shipping times specific to your country will be displayed at the checkout.
Rest of the World orders are fully tracked and are sent via our fulfilment partner, Global-e. Please note we cannot deliver to international PO boxes, Army Post Office or Fleet Post Office addresses.
Before shopping with Rest of the World delivery, please select your country from the ‘ship to' dropdown (located top right of the page on desktop or in the mobile menu).
When your order’s on its way, we'll send you an email with your tracking number. You can also track your order on your Seasalt Account page. Deliveries can take a little longer at busy times.
Before shopping with UK or Channel Isles delivery, please select ‘United Kingdom' from the ‘ship to' dropdown (located top right of the page on desktop or in the mobile menu).
We use Royal Mail’s Tracked service for all our standard UK & CI orders.
When your order’s been despatched, we’ll send you an email with your tracking link. You’ll have the option to sign up to text message delivery updates from your parcel’s tracking page. You can also track your order on your Seasalt Account page. Deliveries can take a little longer at busy times.
Customs & Duties
All orders shipped from the UK
As all orders are shipped directly from the UK, you may have to pay customs fees when your parcel reaches the country you live in.
You are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs.
We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in. Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.
Tax and duty is handled by our fulfilment partner, Global-e and is included in the price for the following countries:
Australia
Canada
Japan
Jordan
New Zealand
South Korea
Oman
Saudi Arabia
Singapore
Switzerland
United Arab Emirates
United States
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These countries will be asked to pay tax and duty at checkout.
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Honduras
Mexico
Nicaragua
Panama
Uruguay
VenezuelaIf your country is not listed above, you will have the option of whether or not to pay the tax and duty at checkout.
How To Pay
Completely secure payments
We have partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Seasalt products to over 100 destinations worldwide !
Global-e accepts all major credit or debit cards, and PayPal. Other local payment methods may be offered by Global-e at checkout.
When you buy your Seasalt products from Global-e, you will see that your payment method is charged by **Global-e// Seasalt **, and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place your order). You can contact Global-e here.
For UK payments, we accept all major credit or debit cards, PayPal and, Seasalt Gift Cards. For more information, please change your shipping country to 'United Kingdom' and visit the ‘How To Pay’ section of the Delivery page.
Easy Returns
'No quibbles' return policy
If you have bought (or received!) an item and it’s not quite right, don’t worry, we've got a 'no quibbles' returns policy.
You have 28 days from the day you receive your purchases to return your items.
CHRISTMAS EXTENDED RETURNS
All purchases from the 1st October 2023 until the 24th December 2023 can be returned until the 21st January 2024 (from the 25th December 2023, purchases will fall into our normal 28 days Returns policy).
We are working with Global-e to offer easy returns at a great price. You can choose between an express or standard return. Express returns are free. A standard return will need to be paid for directly to the courier of your choice when posting. For more information please visit our returns page.
Proof of purchase required. This does not affect your statutory rights.
For questions on orders, delivery & shipping, payments & prices and returns & refunds please visit our Global-e help center.
For anything else, please get in touch with our Customer Service team.
