Reference: REQ002968

Seasalt is a modern Cornish company with an ambitious vision. As a successful omnichannel retailer spanning our website, over 65 shops and 400 wholesale stockists, we're always challenging ourselves to think creatively and innovate. We are undergoing an exciting digital transformation, with the implementation of cutting-edge technology and strong growth in our online sales channels.

As a Technical Support Coordinator, you’ll act as a point of contact for the Service Desk team, supporting in delivering high-quality support to our employees with IT issues within specified SLA’s.

Working with the, Service Delivery team and wider business, you’ll help to achieve department and company objectives in line with our business vision. You’ll also liaise with 3^rd party service providers to escalate issues and request information and updates.

This is a fantastic opportunity if you’re tech-savvy with great organisational and problem solving skills, and looking to broaden your skills and experience in a local Cornish company.

 

Please note this role is primarily based in one of our head office locations (Falmouth or Redruth) with occasional remote working.

You’ll help us by;

• Answering calls and emails from our employees regarding technical issues and queries.
• Creating and updating tickets in our ticket management software as needed.
• Ensuring emails in shared mailboxes are responded to in a timely fashion, and that the mailbox is well-maintained and organised at all times.
• Assisting our Support Technicians with creating and updating documentation – such as knowledgebase articles and Standard Operating Procedures (SOPs), ensuring they are reviewed regularly.
• Assisting with first-line support tickets, including password resets/locked accounts, account creation, enabling/disabling accounts, basic office troubleshooting, stuck transactions, and any other well-documented fixes.
• Administration support for Problem Management and Change and Configuration Management
• Deputising for the IT Procurement Assistant in times of leave – helping to arrange delivery and collection of IT equipment
• Assisting with providing communications to the wider business, relating to scheduled/planned maintenance or downtime
• Communicating with 3^rd parties to log issues, and to work with 3^rd parties to ensure tickets are followed up and responded to within an appropriate timeframe.

 The skills you’ll be sharing with the team;

 

You’ll be eager to learn and able to remain calm while working under pressure and multitasking. You’ll be a great team player and able to communicate in a professional manner, as well as being flexible to work out of hours if required.

 

You’ll have an English and Maths GCSE, and an A-level (or equivalent) in a relevant subject (Computing/IT/Business Administration) is desirable, but not essential.

 

Why we hope you’ll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary of up to £22,672 depending on experience (Band 1)
• 34 days holiday (including bank holidays)
• Flexible benefits allowance
• Long service enhanced holiday allowance
• Generous 50% staff discount on all full-priced items
• Employer Contributory Pension
• Retail trust partnership
• Life assurance programme
• Learning and Development opportunities
• Remote medical support partnership
• Paid volunteering opportunities
• Seasalt Connected – the ability to work flexibly between remotely and the office

 At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at careers@seasaltcornwall.co.uk

Application closing date -

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Reference: REQ002966

Our head office team, based at our design studios in Falmouth, Cornwall, is over 170 people strong making us one of Cornwall's largest employers.

We have a diverse range of roles within our teams which include;

• Design
• Buying & Sourcing
• Merchandising
• Finance
• HR
• Business Systems
• Retail Operations
• Store Experience
• Technical
• Brand
• Omnichannel & Marketing
• Properties

Please include in the comments section which team you would be interested in joining, so that we can accurately match your interests to our available opportunities.

If you would love to join us but don't see a suitable vacancy advertised, please register to our talentpool so we can contact you if an appropriate opportunity comes up within the next 12 months.

At Seasalt we offer our employees a creative, innovative and friendly environment to work in! We also offer a great range of rewards & benefits and the opportunity to develop and grow your career. These include;

• Long service enhanced holiday allowance
• Generous 50% staff discount on all full priced items
• Employer Contributory Pension
• Retail trust partnership
• Life assurance programme
• Learning and Development opportunities
• Remote medical support partnership
• Paid volunteering opportunities

At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at careers@seasaltcornwall.co.uk

Application closing date -

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Reference: REQ002964

Seasalt is a modern Cornish company with an ambitious vision. We are already established as a successful multi-channel UK retailer, with an international online presence, over 65 shops, and various partnerships and wholesale stockists. We're always challenging ourselves to think creatively and innovate and our next phase of growth will focus increasingly on opening up international markets, as well as domestic expansion.

As a Commercial Finance Manager, you’ll support the annual budgeting process and quarterly reviews to drive an efficient and accurate top-down bottom-up budget. You’ll assist in the preparation of the monthly management accounts and review variances, and report to our Head of FP&A.

This is a fantastic opportunity for a great influencer to confidently represent our business, as we continue to grow and evolve.

Please note this role is based remotely within the South West of the UK, with occasional travel to our Cornwall head offices.

You’ll help us by;

• Assisting in the preparation of the monthly reporting pack by providing analysis and commentary for key areas of the business that is easily understood and can be used to drive actionable insights
• Business partnering relevant teams to help support their projects and financial decision-making
• Ensuring budget holders are provided with key financial information to assist in financial-decision making, including budget reports, project appraisal, ROI analysis and ad-hoc reporting
• Monitoring and evaluating financial information systems and suggesting improvements where needed
• Implementing corporate governance procedures, risk management and internal controls
• Building partnerships and strong relationships with senior managers and their teams
• Supporting the Head of FP&A, Director of Finance and CFO with key pieces of analysis when requested
• Identifying ways to develop and improve the business partnering process, identifying key investments in process and technology to improve service provided to the business
• Continuously challenging current processes, recommending improvements to all aspects of reporting and analysis.

 The skills you’ll be sharing with the team;

With previous experience of business partnering in a multichannel retail environment, you’ll be able to translate operational requirements into finance team tasks and problem solve where required.

You’ll be ACCA/CIMA/ACA qualified (or equivalent), with experience of digital marketplaces and department stores. You’ll also be familiar with business models such as consignment stock/sale-or-return, dropship or concessions.

Why we hope you’ll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• 34 days holiday (including bank holidays)
• Flexible benefits allowance
• Long service enhanced holiday allowance
• Generous 50% staff discount on all full priced items
• Employer Contributory Pension
• Retail trust partnership
• Life assurance programme
• Learning and Development opportunities
• Remote medical support partnership
• Paid volunteering opportunities
• Seasalt Connected - ability to work flexibly between remotely and the office

At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at careers@seasaltcornwall.co.uk

Application closing date -

Apply

Reference: REQ002953

Seasalt is a modern Cornish company with an ambitious vision. As a successful omnichannel retailer spanning our website, over 65 shops and 400 wholesale stockists, we’re always challenging ourselves to think creatively, innovate and improve.

As a Properties Project Manager, you’ll work collaboratively with the Lead Retail Designer, the Facilities Team and the Health & Safety Manager to deliver the new store opening programme in UK and Ireland ensuring deadlines and budgets are met and technical and creative aspects of projects are achieved.

Working closely with internal stakeholders and contractors, you’ll help achieve goals and maintain critical paths and issue project details. You’ll review project filing, documentation, systems, and procedures to improve performance, increase efficiency and identify savings.

Reporting to the Senior Properties Manager, the Properties Project Manager will be responsible for managing all new and existing store projects through to completion to meet identified schedules and budgets.

 

Deadline focused, a flexible attitude to working hours and travel, and great communication skills are essential to this role.

 

Please note, as part of our Seasalt Connected approach to ways of working, this role will be based flexibly across our Cornwall head office locations (minimum 40% of working week but the nature of some roles may require more working time in our head offices) and remotely within the UK.  

You’ll help us by;

• Manging the UK&I store projects programme, covering new shops, re-fit and roll out projects from inception through to delivery and successful completion.
• Leading weekly project meetings with key project stakeholders from across the business.
• Driving multiple development projects simultaneously, working with the Senior Property Manager to identify priorities and ensure projects are delivered on time and within budget.
• Obtaining all obligatory project consents, including those required from landlords and relevant authorities such as planning permissions and consents to ensure all works are approved by the necessary parties prior to completion.
• Consulting with the Health & Safety Manager to ensure all design proposals meet Building Control regulations, Fire Safety guidelines and CDM, ensuring all units are fully compliant.
• Working alongside centre management teams at multi-user retail sites to ensure the standards set out in centre management guidelines are met and all necessary approvals obtained.
• Leading on competitive tendering processes where required to procure external contractors and service providers, including preparing the appropriate documentation and drawings.
• Managing the critical path, schedule of works and reinstatement works for all projects, agreeing the programme of works with relevant contractors.
• Leading on communications for each project, including the issuing of accurate and up to date information in a timely manner, liaising with contractors on site specific issues and undertaking site visits/ virtual site tours as required, with all feedback clearly communicated across the wider team and overseeing the implementation of all actions.
• Abide by the Retail Design Standard Pack for all projects and liaise with the Retail Design team and creative lead on any design changes with implications on budget, lead times and project delivery timescales.

 The skills you’ll be sharing with the team;

With previous experience of fitout/construction industry, you’ll have broad project management experience within a similar commercial environment.

 

You’ll be goal focused and highly organised, able to prioritise and multitask to meet deadlines in a fast-paced environment through efficient management of work flow. With great leadership skills, you’ll inspire, engage and drive a strong team.

You’ll also have an understanding of architectural construction documents and drawing packages, with experience of project leadership, managing a properties portfolio/estate and end to end design processes; planning to site implementation.

A project management, CIOB or RICS qualification (or similar) would be a bonus.

 

Why we hope you’ll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary of up to £40K dependent on experience (Band 3)
• 34 days holiday (including bank holidays)
• Flexible benefits allowance
• Long service enhanced holiday allowance
• Generous 50% staff discount on all full priced items
• Employer Contributory Pension
• Retail trust partnership
• Life assurance programme
• Learning and Development opportunities
• Remote medical support partnerships
• Paid volunteering opportunities
• Seasalt Connected – ability to work flexibly between our Head Office and remote

At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at careers@seasaltcornwall.co.uk

Application closing date -

Apply

Reference: REQ002946

Seasalt is a modern Cornish company with an ambitious vision. As a successful omnichannel retailer spanning our website, over 65 shops and 400 wholesale stockists, we’re always challenging ourselves to think creatively, innovate and improve.

As a Front End Developer, you’ll help develop new features, functionality and fix bugs for seasaltcornwall.com on the Magento 2 platform whilst working to improve the efficiency of our internal web development and testing processes.

With a desire to stay up to date and learn the latest trends and techniques, you’ll proactively identify and suggest areas for improvement in areas such as design, UX, performance, SEO and accessibility.

Please note this role is based remotely within the UK, with occasional travel to our Cornwall head offices.

You’ll help us by;

• Delivering all assigned development work on time within the required development sprint
• Writing code that adheres to Magento 2 best practice guidelines for front end development.
• Ensuring your code works across all supported browsers and devices.
• Supporting the Senior Front End Developer with improving internal web development processes
• Supporting the wider business with front end development knowledge for projects.
• Continuing to build your knowledge and experience of Magento 2

 The skills you’ll be sharing with the team;

You will bring your previous experience creating and overriding Magento 2 modules using best practices whilst demonstrating the ability to take responsibility for a project or task from start to finish, and have experience working in a fast paced, deadline driven environment.

 

You’ll be proficient in HTML5, CSS (LESS) and JavaScript and have good experience working with PHP, GIT, KnockoutJS and GraphQL/REST API’s.

 

You’ll also have a solid understanding of the Magento 2 layout engine and storefront development principles.

 

A great team player, you’ll work closely with the wider business and external partners and have experience working with mixed frontends with legacy and modern areas.

 

Why we hope you’ll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So that you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary of up to £35,000 dependant on experience (Band 2)
• 34 days holiday (including bank holidays)
• Flexible benefits allowance
• Long service enhanced holiday allowance
• Generous 50% staff discount on all full priced items
• Employer Contributory Pension
• Retail trust partnership
• Life assurance programme
• Learning and Development opportunities
• Remote medical support partnership
• Paid volunteering opportunities

 At Seasalt we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If there’s anything else you’d like to tell us which would help your application, please contact our Resourcing team at careers@seasaltcornwall.co.uk

Application closing date -

Apply